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St Philips Drive Surgery

Access the online appointment system

Please phone on 01246 278008 for appointments

Our staff always try to answer the lines promptly but there obviously are times when demand is high and short waits are inevitable. Please contact us if you cannot keep or no longer need an appointment as we may be able to allocate it to another patient.

Online Booking 

Click on the link at the top of this page. More information about our online services can be found HERE.

Access 

You can book your appointment up to 1 month in advance for the Doctors, and 3 months in advance for the nurse. If you need a same day appointment it is advisable to call as soon as possible after 08:00.

If you think you have a medically urgent problem but no appointments are available tell the receptionist, who will arrange for a doctor to speak to you. If your child is ill during surgery hours, please contact the surgery. You will either be given an appointment to see a clinician that day, or a doctor will phone you back to decide if your child needs an appointment.

We always try to see sick children

Duration of Appointments 

The doctors are working with a system of 10 minute appointments. Please bear in mind that if you bring more than one problem to a consultation, it may be difficult for your doctor to manage more than one issue and you may be asked to return to another appointment. If you feel that your appointment needs to be longer, then it is possible to request a double appointment when booking. If you are late for an appointment it may not be possible for you to be seen.

Nurse Practitioners 

Please remember that our Nurse Practitioners have had further specialist training and are available to deal with a range of medical problems.

Extended Hours 

We are currently offering extended hours for pre-booked appointments as follows: Monday Evenings 18:30 -19:15.

Telephone Advice

To speak to a doctor please telephone between 12:00 -12:30 and 15:00 – 15:30.

 
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