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When We Are Closed

If you think you need a doctor when the surgery is closed, you should stay at home and telephone the usual surgery phone number on (01246) 244040. You will be diverted to an out of hours centre where someone will discuss your problem over the phone and advise you of the best course of action.

NHS 111 Service

For 24 hour advice

NHS 111 is the service that has been introduced to make it easier for you to access local NHS healthcare services. If you live in Luton, County Durham and Darlington, Lincolnshire, or Nottingham City, you can now call 111 when you need medical help fast, but it isn’t a 999 emergency. 
NHS 111 is free to call and is a fast and easy way to get the right help – whatever your need, wherever you are, and whatever the time.

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

You should call 111 if:

  • it's not a 999 emergency
  • you think you need to go to A&E or another NHS urgent care service
  • you don't think it can wait for an appointment with your GP, or
  • you don't know who to call for medical help

For less urgent health needs you should still contact your GP in the usual way. 

For immediate, life-threatening emergencies, continue to call 999. 

For more information, download the leaflet HERE.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website